Frequently Asked Questions

Everything you need to know about our luminous fashion collections.

How do I choose the correct size for my apparel?

We provide a detailed size guide on every product page. Since our tech-integrated fabrics have specific fits, we recommend measuring a similar garment you own and comparing it to our chart for the perfect fit.

What is your shipping policy for international orders?

We ship worldwide. Standard international shipping typically takes 7-14 business days, while express options are available at checkout. Please note that customs duties may apply depending on your country.

Can I wash my light-up clothing?

Yes, most of our garments are designed with removable battery packs and waterproof LED strips. Always check the specific care label, but generally, you can hand wash or use a delicate machine cycle after removing the power source.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging. If your item is defective or doesn't fit, you can initiate an exchange or refund through our online portal.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

How long does the battery last on the illuminated pieces?

Depending on the brightness setting, our high-capacity lithium batteries typically last between 6 to 12 hours on a single charge. All items come with a USB charging cable.